Revenue Leak Calculator

How Much Opportunity Could Be Slipping Through Your Follow-Up Process?

Missed calls, unscheduled treatment, and overdue recalls can quietly fall out of the normal follow-up process.

Answer a few questions to estimate where your largest follow-up gap may be.

Takes about 2 minutes. No patient data required.

1 Missed Calls2 Treatment3 Recall

Step 1 of 3

Missed Calls

A missed call does not always become a lost patient. The bigger question is what happens after the call is missed.

About how many patient calls does your practice receive on a typical business day?

What percentage of those calls do you estimate are missed?

How consistently are missed calls followed up?

What is the approximate value of a new patient to your practice?

Use your approximate average if you're not sure.

Step 2 of 3

Patients may already have a diagnosis and treatment recommendation but still leave without scheduling.

Do you know the approximate value of unscheduled treatment currently in your system?

How consistently are these patients followed up?

Step 3 of 3

A recall list shows who is overdue. It does not tell you whether the patient is moving through a reliable recovery workflow.

Approximately how many patients are currently overdue for recall?

What is the approximate average value of a recall or hygiene visit?

Do you have a consistent process for reactivating overdue recall patients?